Privacy Policy

Introduction

ObservEarth ("we", "our", or "us") is a product of Rotten Grapes Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms and Conditions.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about us or our products
• Participate in activities on the Service
• Contact us with inquiries or for customer support

Personal information may include:

• Name
• Email address
• Phone number
• Organization name
• Job title
• Billing information

Usage Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

• Device and usage information
• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Information about how and when you use our Service

User-Generated Content

We collect information that you generate through your use of the Service, including:

• Areas of interest (AOIs) that you define
• Analysis parameters and configurations
• Saved projects and results
• User preferences and settings

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support
• Process transactions and send related information
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Send you marketing and promotional communications (with your consent)

Sharing Your Information

We may share your information with third parties in the following situations:

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to rectify inaccurate personal information
• Right to request deletion of your personal information
• Right to restrict processing of your personal information
• Right to data portability
• Right to object to processing of your personal information

To exercise these rights, please contact us using the contact information provided below.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.